The lodge is located 170 kilometers from Puerto Montt on the shores of Lake Tagua-Tagua, in the Puelo River Valley. It is an ecological hotel, surrounded by woods, located only 200 meters from Lake Tagua-Tagua. Access by boat.
The restaurant serves regional food and the rooms have free Wi-Fi. Puelo guests can relax by the fireplace in the common room and enjoy a buffet breakfast in the dining room. The lodge also has a bar and a game room with pool and ping-pong.
The lodge offers over 20 excursions in surrounding nature led by professional guides with high quality equipment.